1. What information do we collect?
Through the contact form: your name, email, phone (optional) and message content. We also place strictly necessary cookies in your browser to remember your language preference and consent choice.
We do not collect data for tracking, profiling or automated decision-making.
2. How we use your information
- To respond to your contact requests
- To deliver the service or information you request
- To meet our legal obligations
3. Who we share your information with
- Resend, Inc. (USA) to deliver contact-form messages by email. Cross-border transfer is based on your explicit consent.
- We do NOT share your data with marketing, advertising or analytics partners.
- Authorised authorities where required by law.
4. How we protect your data
- Encrypted transmission via HTTPS
- Limited access to authorised personnel only
- Maximum 2-year retention with deletion / anonymisation thereafter
- Compliance with KVKK and GDPR principles
5. Children's privacy
Our site is not directed at people under 18, and we do not knowingly collect data from this age group. Parents who notice their child has submitted such data may contact us to request deletion.
6. Changes to this policy
We may update this policy from time to time. We indicate significant changes via the "Last updated" date at the top of the page; if the date changes, please review again.
7. Contact
For questions: support@novaxlim.com. For more legal detail see the KVKK Disclosure and Cookie Policy pages.